How To PDFs and Videos

Attachments
The attachments feature in SCRIBE is a great way to safely and securely store documents as well as to safely and securely transfer personally identifiable i...
Mon, Sep 20, 2021 at 2:40 PM
How to Access the Help Desk
There are several ways to access the SCRIBE Help Desk.    1. From the SCRIBE home page, click Help > Online Support to go to the Help Desk. Log into th...
Wed, May 13, 2020 at 4:11 PM
How to Change Instances
In SCRIBE, GEAR UP grants are known as Instances. Users who work with multiple grants in SCRIBE will have access to multiple instances. These instances can ...
Wed, Jul 15, 2020 at 10:49 AM
My Help Desk Tickets - Where are they? How do I respond?
When you create a help desk ticket from the help desk portal, you will receive an automated email from SCRIBE alerting you that your ticket has been receiv...
Tue, Nov 8, 2022 at 11:27 AM
User Management - Deactivate a User's SCRIBE account
Deactivate a User’s SCRIBE Account When a SCRIBE user no longer works with a grant or no longer requires access to SCRIBE, their account should be deactiva...
Tue, Aug 2, 2022 at 2:52 PM
User Management - Unlock Account/Reset Password
Unlock a User’s SCRIBE Account  A user’s SCRIBE account will be automatically locked after three unsuccessful password entries.  In SCRIBE, click Too...
Tue, Aug 2, 2022 at 2:46 PM
User Managment - How to Add a New User
User Management - How To Add a New User Before adding a new user, confirm what permissions the user should have (e.g., instance- district-, school- or ...
Thu, Aug 4, 2022 at 2:34 PM